학회소식
[2021년 제 6차] Learning Through Social Networks: How Foreign Workers Optimize FinTech Usage for Remittances
작성자 : 관리자
조회수 : 85
게시일 :
2021-12-07
In this paper, we use data from one of Korea's leading FinTech firms to study how personal experience and one's social network's proficiency predict the optimal use of a financial technology for remittance payments. We find that the users improve the timing of remittance transactions by 1.7% with individual experience of cancellation feature. Using referral information to identify social networks among users, we find that the improvement in timing increases by 2.3% if the feature is used more by other social network members. Overall, we find that users gain both from personal learning-by-doing as well as from the experience of their social networks.
